Bosses of chain businesses go undercover to their own stores in various locations and various jobs around the store and interact with the employees. Depending on the employee’s impression, it will prove to the boss how important the job is to them.
Season 11 Episode 09 — Coco’s Bakery
Warren Boone, chief people officer at Coco’s Bakery Restaurants, seeks to determine the recipe for success by working on the shop floor. Does he have the ingredients necessary to tackle the company’s needs?